WoW. That's certainly a surprise to me. I'd never expect an invoice after not putting in a card.
I also believe this is totally just a case of "billing and metering is hard, and may actually be a larger engineering effort than your actual service".
I was just looking at them earlier today since our Github actions are slow AF, and while they sounds great, this tells me it'll cost me more time to make sure I babysit it than most other trials.
With most of these, they end, the service stops working, and you have a choice to make: (a) it was worth it sign up, (b) not worth it revert.
Founder of Depot [0] here. Feel free to try us out. We have a real free trial that is time based that doesn’t do odd things like this. Also have usage limits that you can put in place to further clamp down on runaway surprises.
Blacksmith are wrong, but also they’re a YC company- they may be young founders that haven’t run a SaaS before and genuinely don’t know how to handle free trials.
WoW. That's certainly a surprise to me. I'd never expect an invoice after not putting in a card.
I also believe this is totally just a case of "billing and metering is hard, and may actually be a larger engineering effort than your actual service".
I was just looking at them earlier today since our Github actions are slow AF, and while they sounds great, this tells me it'll cost me more time to make sure I babysit it than most other trials.
With most of these, they end, the service stops working, and you have a choice to make: (a) it was worth it sign up, (b) not worth it revert.
Founder of Depot [0] here. Feel free to try us out. We have a real free trial that is time based that doesn’t do odd things like this. Also have usage limits that you can put in place to further clamp down on runaway surprises.
[0] https://depot.dev
Ah, too risky to try for small operators. Good to know. Thanks for the fair warning.
Sounds like a business partner who will squeeze you again later
That sounds sketchy AF.
How exactly would BlackSmith enforce the overdue payment? By sending the user to court?
Unlikely. But it is likely they will need to pay before resuming usage as a paying customer.
Blacksmith are wrong, but also they’re a YC company- they may be young founders that haven’t run a SaaS before and genuinely don’t know how to handle free trials.
Give the growth hackers the benefit of the doubt, you reckon?
Or: they know exactly how to handle free trials
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