Thanks. Upon further investigation we could have hit “Try another way” on the account recovery process UI a few times to get to a workable account recovery method.
Would be nice if Google would lay your recovery options out for you (which I am used to it doing in regard to 2FA if you are doing a regular log in) instead of having to hammer the “Try another way” link repeatedly as it cycles through options.
WDYM -- I thought "try another way" is supposed to list all possible options instead of cycling through them!
It does when I log in. You click "Try another way" and then it brings up a menu of options you have for 2FA. For some reason they have designed the account recovery flow to be different.
So, if you are used to the "Try another way" flow on login, it can be confusing to see an entirely different "Try another way" flow on account recovery.