yeah, that's mostly correct, but i don't see it as a barrier. i don't think an elevator needs to be slammed down next to every staircase. if there's a way in, and a way out, i consider that a win. will i lose maybe 5 minutes because the accessible entrance is not in the most convenient location that day? perhaps. but it's just that - an inconvenience.

on the staff support: i don't really see any problem here at all. in fact, i think the service that the staff provides is truly excellent. most lines have nearly level train-to-platform gaps, but if i feel like i need a ramp, i can ask the attendant at the gate, and they will arrange for someone to quickly unfold a portable ramp when the train arrives, and for someone to do the same at the destination, exactly where i arrive. (coming from the US, can i imagine this level of service at any US city? uh, yeah, no.)

> if there's a way in, and a way out, i consider that a win. will i lose maybe 5 minutes because the accessible entrance is not in the most convenient location that day? perhaps. but it's just that - an inconvenience.

I get that, and I also don't think they need to plop an elevator at every staircase, but there are so many stations where they could have ramps or some other minor improvement to make more exits accessible. And if the one path drops you on the wrong side of the tracks from your destination, that's often more than a five-minute problem -- my own home station has one elevator on the north side of the tracks, but if your destination is on the south, you must exit, cross a busy intersection, and cross the tracks at grade.

> on the staff support: i don't really see any problem here at all. in fact, i think the service that the staff provides is truly excellent.

I agree. I just made a similar comment on your other response. Compared to many places in the world, they're at least trying.

(just curious if you're willing to share which station that is. i'm sincerely interested in checking it out.)

Not publicly. Send me an email.