Google’s obviously fake excuse for killing their RSS reader (declining usage) was especially maddening at the time because they were pushing Google+ - which _nobody_ used.
Google’s obviously fake excuse for killing their RSS reader (declining usage) was especially maddening at the time because they were pushing Google+ - which _nobody_ used.
As someone who was a big fan of Reader and worked at Google at the time (not on G+): I never understood why they didn’t try to put Reader into G+.
Like you could imagine getting your RSS feed in your G+ stream. If you didn’t want any social stuff you could just use it as a reader. But it would also give you an easy way to share stuff from your feed. And it might have been useful for those providing RSS feeds to interact more with their readers (if they chose to.)
I think it would have been an interesting way to bootstrap things.
Exactly. Reader was maturing into a proto social network in its own right (I started commenting on articles with friends in it in college right before it started getting deprecated) and finding the organic activity and rolling with it and thinking in terms of honoring the core users could have been a very good strategy.
Google Plus could have worked imo and the path to success would have involved smart stewardship of reader.
Same thing with Google Music, it was perfect. You could stream, or could buy and download mp3, or you could upload your library to it.
And the best feature: "I am feeling lucky" -- play a random song you ever liked and keep playing a generated playlist off it.
But they killed it due to internal wars with YouTube Music that sucks. There's still nothing like Google Music.
Why anyone trusts any streaming music service is absolutely beyond me. It will always get enshittified. I have 65GiB of mp3s I've accumulated from ripping CDs over the years and it used to be a burden to transfer around between machines. Now it easily fits on a thumb drive or microsd and it's easy to copy it onto all of my machines.
I liked Google Play Music a lot but like any Google product it had a lot of issues. Still way better than YouTube Music.
Google Music's song radio feature was really good. It would play similar songs obviously but it exposed you to actually new artists. Meanwhile, spotify basically encourages you to listen to the same stuff all the time, It's like listening to my old CD collection.
They could have Spotify market and just decided not to.
> Google’s obviously fake excuse for killing their RSS reader (declining usage)
What's obviously fake about that?
It was a great example of being evil -- they reduced user choice while pushing an inferior product.
And then killed it too. They killed a tool people loved to promote a tool people didn't want to adopt, and in the end both ended up dead.
It seems like Google culturally can't deal with products that aren't overwhelming, gigantic successes, but they also really struggle to put in the effort to actually create those. Multiple times they have spent a lot of resources developing a product, then released to great fanfare, but then don't have the follow-through to keep supporting it into being a big success. Stadia seemed to be the most ridiculous example to me. The console market is famously difficult to break into and Microsoft only managed it by making a loss for a very long time, but Google just didn't put in anywhere near that amount of effort, and just gave up pretty much as soon as it launched.
Google, culturally, seems very tone-deaf to market signals.
Granted: historically they have often been the smartest person in the room (collectively speaking)
But a consequence of this is that an organization (a) doesn't develop pre-release "listening to user needs" skills & (b) can't post-release pivot in response to user feedback. Microsoft and Apple do much better jobs at both.
This works as long as Google releases exactly what users need the first time (e.g. original Google search or Gmail), but flounders when opinionated, artistic product design with long-term vision is needed (Reader, YouTube, Stadia) or when people outside Google have better ideas (Chrome, GCP, messengers, Docs/Drive, AI dev harnesses).
At this point, I've decided it's less about revenue (the common finger point) and more about organizational prioritization and decision-making. It's just not in Google's DNA.
Nothing short of a Bezos-style API memo is going to change it... and Pichai doesn't seem like he's willing/able to rock the boat that much.
And killing G+ killed a community. I lost many could be real-friends, whom I've never heard from since. That if anyting was Evil, killing a community.
When I used it, it was popular among folks who would do photography as a hobby when attending academic conferences.
Tom Anderson liked one of my landscape photos, which briefly made me popular with the crew who'd roll into gallery showings for the wine and cheese.
(This was back before Instagram got acquired by Facebook and Obama let Putin take Crimea and Xi Jingping scoop up rare earth mineral rights in Africa.)
The final irony is that if they'd just maintained G+ a bit better and kept it around after 2018 it's likely they'd eventually have had a decent chance to pick up a number of waves of unhappy people leaving Facebook or Twitter.
But, ceterum censeo: while Vic Gundotra may have been the main force behind G+ it's important to emphasise that, as usual, the buck stops with Google's Class B overlords Page and Brin personally. If they were the decent people and responsible stewards they were originally promoted as then the Google+ debacle would not have happened, or certainly not in the way it did.
As a result many people in developing countries were driven towards social media like instagram and TikTok where they get their news. And now they're addicted to them.
At the time, I was working at the Committee to Protect Journalists with dissident bloggers working in Syria, Egypt, UAE, Turkey, etc. We had a group of them come to the US to talk to the big tech companies about the issues they were struggling with: fake takedowns, language support, local censorship, and so on. I remember distinctly as we worked on the agenda for the meeting with Google that Google Reader being shut down was the first complaint any of us mentioned. We laughed, but it was serious.
Probably Google's biggest failure ever was to recognize they've already had a social network: Gmail.
They tried to develop Gmail into a social network in 2010 with Google Buzz [1]. It received a lot of backlash from people who did not want their email to be a social network.
The social network they were not developing well was YouTube. Eventually, they figured it out, and it's estimated YouTube would be worth $550B as a standalone business today [2].
[1] https://en.wikipedia.org/wiki/Google_Buzz
[2] https://variety.com/2025/digital/news/youtube-valuation-wort...
But they totally used Google wave. It was/is the future.
Do you not realize that Google+ was a newer product and was a strategic priority for Google. Trying to say they are the same so you should be able to apply the same exact criteria is a false equivalence.