They made the worst laptop keyboard of the last 3 decades, and put it in their $1000 laptops, AND then refused to update it until 2019 when it could've been fixed a whole year earlier.
Straight junk, forced onto all of their laptop buyers for multiple model-year updates.
Sure, they have a reputation for quality today (in general), but that wasn't even a decade ago and you've already forgot. Classic apple discourse.
But they still make repairs very difficult in case of accidental damage, random failure, or inevitably battery wear.
Glued batteries, soldered storage, keyboards and screens that absolutely aren't designed to be swapped out in the event of damage. There's still an element of planned obsolescence even if reliability/quality generally seems better than the competition.
For an end user the “very difficult” repair process is to go to an Apple Store and either get it repaired under warranty or pay a parts and labor fee for it. It’s not actually planned obsolescence so much as tighter control over the supply chain of device parts.
> Apple's MO has never been to make junk that breaks.
Have you never used their cables? I don't think I've seen a single Apple cable lasting more than a few years if they're being used daily, the only ones that last are the ones that are kept static for the entire time.
Their computing hardware is great otherwise, no disagreement there. But their cables are the polar-opposite of whatever engineering methodologies they use for their computing hardware.
This is a pet hate of mine. My whole family has iPhones but only my wife and daughters cables break because they use the phones while they are plugged in. The cable gets bent sharply where it joins the connector causing it to break.
I'm not sure if the newer braided cables are better or not as they don't have them.
I have never needed to replace mine as when the phone is plugged in and charging I don't use it.
> cables break because they use the phones while they are plugged in.
Is that something Apple advise iPhone users not to do, or why would that be a problem? Other cables can handle being bent sharply, Apple's cables break way faster than other's.
So because their cables were subpar at one point (hint: they were bad because they got rid of insidious chemicals you don't want in your house), that means that's not their MO?
Failure at a mission statement does not mean you have a different mission statement.
> So because their cables were subpar at one point
What do you mean at one point? We bought a laptop for my wife a year ago, cable is almost broken already, behind the connector. They really don't seem to know how to make cables today or before.
> Failure at a mission statement does not mean you have a different mission statement.
Ok? MO or no MO, the cables have useless durability even compared to cheaper cables.
Anecdotal, but for what it's worth, only two of my Apple charging cables have broken since 2007. I always hear about people having issues with them, so maybe I've been lucky with all of mine, or maybe I just don't treat them like I expect them to be indestructible.
People beat the hell out of cables. People yank on cables to unplug instead of the connectors, wad them up in the bottom of a bag and drop books on them, etc.
I don’t think I’ve ever had an Apple cable fail, all the way back to the 30 pin.
Apple's MO has never been to make junk that breaks. They're as valuable as they are largely because of their reputation for high quality products.
They made the worst laptop keyboard of the last 3 decades, and put it in their $1000 laptops, AND then refused to update it until 2019 when it could've been fixed a whole year earlier.
Straight junk, forced onto all of their laptop buyers for multiple model-year updates.
Sure, they have a reputation for quality today (in general), but that wasn't even a decade ago and you've already forgot. Classic apple discourse.
But they still make repairs very difficult in case of accidental damage, random failure, or inevitably battery wear.
Glued batteries, soldered storage, keyboards and screens that absolutely aren't designed to be swapped out in the event of damage. There's still an element of planned obsolescence even if reliability/quality generally seems better than the competition.
For an end user the “very difficult” repair process is to go to an Apple Store and either get it repaired under warranty or pay a parts and labor fee for it. It’s not actually planned obsolescence so much as tighter control over the supply chain of device parts.
Are you talking of Apple Records? They're mostly valuable because of the Beatles. Vinyls rarely break under normal usage.
I'm sure you're not referring to the flaky accessory company.
> Apple's MO has never been to make junk that breaks.
Have you never used their cables? I don't think I've seen a single Apple cable lasting more than a few years if they're being used daily, the only ones that last are the ones that are kept static for the entire time.
Their computing hardware is great otherwise, no disagreement there. But their cables are the polar-opposite of whatever engineering methodologies they use for their computing hardware.
This is a pet hate of mine. My whole family has iPhones but only my wife and daughters cables break because they use the phones while they are plugged in. The cable gets bent sharply where it joins the connector causing it to break.
I'm not sure if the newer braided cables are better or not as they don't have them.
I have never needed to replace mine as when the phone is plugged in and charging I don't use it.
> cables break because they use the phones while they are plugged in.
Is that something Apple advise iPhone users not to do, or why would that be a problem? Other cables can handle being bent sharply, Apple's cables break way faster than other's.
That makes sense. I have always wondered how people manage to break their cables. I’ve also never had a problem with them over 16 years.
So because their cables were subpar at one point (hint: they were bad because they got rid of insidious chemicals you don't want in your house), that means that's not their MO?
Failure at a mission statement does not mean you have a different mission statement.
> So because their cables were subpar at one point
What do you mean at one point? We bought a laptop for my wife a year ago, cable is almost broken already, behind the connector. They really don't seem to know how to make cables today or before.
> Failure at a mission statement does not mean you have a different mission statement.
Ok? MO or no MO, the cables have useless durability even compared to cheaper cables.
Insidious chemicals? The main flaw was refusal to add strain relief.
Was something else bad about them too?
Anecdotal, but for what it's worth, only two of my Apple charging cables have broken since 2007. I always hear about people having issues with them, so maybe I've been lucky with all of mine, or maybe I just don't treat them like I expect them to be indestructible.
People beat the hell out of cables. People yank on cables to unplug instead of the connectors, wad them up in the bottom of a bag and drop books on them, etc.
I don’t think I’ve ever had an Apple cable fail, all the way back to the 30 pin.