My friends who previously had no interest in technology and never talked about it, are suddenly following tech news closely all because they hate AI being pushed so hard. One was just messaging me this morning about alternatives to Google search and maps. He ended up downloading DuckDuckGo.
If Google isn’t carefully they’re going to push people away from their golden goose.
The AI product rollouts in the last two years have been some of the most aggressive and user hostile product rollouts in my entire life.
All conventions and user centricity go out the window with AI feature launches lately. If you look at examples from the last week it’s stuff like posthogs opt-out training, Copilot training, or Google’s antigravity chat-app switch.
I’ve had the worst customer experiences of my life in the last few months.
My health insurance company decided calling support meant I consented to them saving my voice for model training. They said you can opt-out online, but that option didn’t exist in app or on their website. It was only after calling back and threatening to sue that they added an option to opt-out.
This is the daily experience now. Seemingly every company is opting you into selling your data, breaking your workflows, disabling features you use, and force installing AI integrations you have to fight to remove. And several companies are perfectly fine to reenable or reinstall them after removal.
It should be no surprise to anyone people are mad.
What real value AI does have has been poisoned by premature rollouts (training users it’s crap) and forcing it on people too aggressively.
After-the-fact opt-outs are something I never trust. Most data selling is opt-in and requires the user to opt-out. It seems to me that when I submit the form, the data would be instantly sold and by the time I get to the opt-out form it’s too late.
If this isn’t how it works, I’d be interested to know. The whole idea of these opt-outs seem like smoke and mirrors to act good while still gaining the advantage from the dark pattern. The only way to truly opt-out is to not register or use a service at all. There really needs to be legislation around this.
> downloading DuckDuckGo.
What for? Just use the website via your favourite browser.
That’s what I told him… just set Safari to use it in Settings, but it seemed like he had already done it and was now invested in using a whole new app just to switch search engines. This is a symptom of the app-based model people now think in.
> My friends who previously had no interest in technology
Their friend are probably the kind of people conflating Chrome/Google with "The Internet"
And I think on Android its even less clear the distinction between the browser app and "Google"
What for? Just tap the icon to open the app.
> My friends who previously had no interest in technology and never talked about it, are suddenly following tech news closely all because they hate AI being pushed so hard.
My friends who previously had no interest in technology and never talked about it, are suddenly following tech news closely all because they have fear of missing out on AI :(
> because they have fear of missing out on AI
That's been my experience too, both with friends and coworkers.
It would seem that the negative sentiment around AI is largely an internet phenomenon. I've yet to run into a hardcore "AI skeptic" irl. People seem either neutral, or enthusiastic about it.
I've yet to meet anyone outside that likes AI except for manager or when people are pretending for their bosses at work. It became a survival tactic.
Every single software engineer I know uses it pretty heavily.
Meanwhile I've never run into anyone who actually likes AI in any form (except for my boss). Most people who dislike it aren't bringing it up at random. I'm sure it has to do with the circles you interact with and their demographics.
Seems the main claims against it center around:
1. Labor replacement
2. AI is actually bad in-and-of-itself. Doesn't work, not useulf etc.
3. Energy concerns
I've also seen water usage concerns.
I'm in my 50s and all my friends and family hate AI. My parents in their 70s can't really comprehend it. They got used to search and want nothing to do with AI. Some company is trying to build an AI data center where they live, and they're livid about it.
Personally, I like it sometimes, but I'm a techie and understand the limitations, and I dislike not being given options to use or not use it.
Search is not the golden goose. Ads are. If search was the golden goose, they wouldn't be trying so hard to replace it with AI.
Just because Google used to do search as their main point of business does not mean that holds true today. Holding on to the false premise will only add to your confusion about their decisions.
Ads in Search make up a significant percentage of their revenue. It is also the gateway that gets people into the Google ecosystem.
Ads make the money, but Search is still the consumer facing product that brings people to Google and keeps them there. It’s so ubiquitous people don’t even think about it or notice it anymore.
I’m always surprised by how much people are still searching for stuff as we’ve moved from the open web to various platforms (Amazon, TikTok, Facebook, etc), but every time I see Google’s revenue breakdown I’m shocked by just how important Search still is to their business.
This is from 2024, but shows Search accounting for nearly 57% of revenue. Yes, this is made possible by the AdWords business, but without Search, that 57% goes away, unless that traffic goes to a 3rd party that is also using AdWords and Google were to make the same from 3rd party ads as 1st party. I find that doubtful.
https://www.doofinder.com/en/statistics/google-revenue-break...
> It’s so ubiquitous people don’t even think about it or notice it anymore.
Which is kind of the scary hazard for Google. They made people notice search by their announcements. They drew attention to the thing people took for granted as just how things work. People suddenly have a reason to look critically at it. Google has to hope to god the attention they receive back is actually positive.
The main reason Google loved search was because it was the primary way they got your personal info. Now Chrome gives Googles your entire browsing history, Gmail lets them read your email, youtube tells them what you're interested in, android gives google your entire life offline and suddenly the only thing google search is good for is as just one more website pushing google ads.
AI is going to be great at pushing ads. Plus AI trains you to give google even more control. Instead of just presenting you with a list of websites offering different perspectives and opinions on something, Google can just tell you what they want you to know/think (or not tell you anything they'd rather you not know/think about). The more you get used to treating google like an oracle instead of a librarian the easier it will be to manipulate you.
They only dominate Ads because they dominate search if everyone leaves Search the ad business grinds to a halt as well. These are the ying and yang of Google.
Kind of. They dominate ads because the dominated search when they bought the successful ads company. By that point in time, they already had your profile built, and the further use of search just continues to enhance that profile. But now that ads has its own persistent tracking that dependence on search is not as strong as it used to be
People have reported a decrease in ROI from spending on Google ads already when they no longer control all the eyes and where you rank in what those eyes see when they search, that ROI will drop even more. People will stop paying for Google ads when the ROI is higher on other platforms.
Couple that with the fact that a lot of folks have moved their search to GPT or Claude once those platforms start taking in ad money... that budget will come from somewhere and that's likely existing Google ad buy dollars shifting.
> when they bought the successful ads company
Could you elaborate on this? What ad company did Google buy?
doubleclick.net, about 20 years ago.
DoubleClick (2008, according to Wikipedia)
This is just wrong. They are working AI into search so that AI does not cannablize search. Search goes hand-in-hand with ads.
I think this is very true. They probably got scared of the almost 1b weekly active users of ChatGPT, and how people would rather ask ChatGPT than use Google. It will be a balance but this is a great opportunity for smaller search engines to make a real comeback.
For what it’s worth, you don’t need to even download DDG. I just set it as my homepage on my iOS safari.
It can be set as the default search engine in Safari, one of the few options Apple gives for search engines. No need to change your home page. I told my friend this as well, but I think that idea was slightly beyond his current mental model of how things work on the phone.
I’ve tried using the homepage method before with Kagi, as the extension to set it as the default search is a pretty ugly hack. I found it created too much friction, as I’m often searching from an existing page.