They have switched people to the plan with Copilot in the US too. I just checked and next renewal is set for the $99 plan with Copilot instead of the $69 plan I had been on.
I remember some email from them saying the Copilot was now on my plan, but I don't recall anything saying that this was actually a different, more expansive plan, or that Copilot was just a trial and the plan would switch until I took action, or anything like that.
Here's how to get back to your old plan:
• find the Services & Subscriptions page on your account and select Manage.
• click "Cancel Subscription".
• On the page that brings up there will be an option to switch to a different plan. That should have the "Personal Classic" plan. There's also "Family Classic" for people that want the family plan without Copilot.
Another way that some have reported works is to simply turn off recurring billing. That then sometimes triggers an offer to switch plans that includes the Classic plans.
Thank you. This workflow worked for my US account just fine, though my account just said "Subscriptions" rather "Services & Subscriptions".
My plan renewed back in May at the new rate. Microsoft did not advertise that there was any way to remain with the "Classic" plan. I've also never used the Copilot "features". I'd absolutely sign-on to a class action suit to get some money back. Even if it ends up just enriching the attorneys (which class actions inevitably do) Microsoft needs as much "correction" about this behavior as possible.
> Microsoft did not advertise that there was any way to remain with the "Classic" plan
Months before the pricing change went into effect Microsoft sent me a detailed email about how to stay on the old pricing plan.
I don't appreciate being auto migrated, but they did originally provide instructions on how to not be migrated.
I'd love to see that email. I received no such email and no instructions about how not to be migrated.
My plan renewed on 2025-05-04. On 2025-04-04 I received an email w/ the subject line "Upcoming Microsoft 365 price change". This email stated:
> Thank you for being a valued Microsoft 365 subscriber. To reflect the value we’ve added over the past decade, address rising costs, and enable us to continue delivering new innovations, we’re increasing the price of your subscription.
> Effective February 14, 2025, the price for Microsoft 365 Family subscriptions will increase from USD 99.99* per year to USD 129.99* per year. To continue with the new price, no action is needed—your payment method on file will be automatically charged. To make changes to your subscription plan or turn off recurring billing, visit your Microsoft account at least two days before your next billing date.
> By maintaining your subscription, you’ll enjoy secure cloud storage, advanced security for your data and devices, and cutting-edge AI-powered features, along with all your other subscription benefits. Thank you for choosing Microsoft.
> Learn more about how to manage your subscription, including how to cancel and switch your subscription.
> * Subscription prices listed do not include any discounts, promotions, or special offers that may be available.
The phrases "Microsoft Account", "subscription benefits", "how to cancel", and "switch your subscription" were all links to the same page. Those links redirect to here: https://www.microsoft.com/en-us/microsoft-365/microsoft-365-...
I don't have an archive of the page as it appeared on 2025-04-04. Right now it makes mention of the Microsoft 365 Family "Classic" plan at the old $99 rate.
My recollection is that the page, as of 2025-04-04, also made no mention of the "Classic" plan, and offered no instructions re: not being "upgraded".
I am subscribed through Google play store, so there is a chance the form letter was different.
At least they are putting the linkedin product people to good use.
Yes, it was infuriating.
In addition to the Classic option that is shown only after hitting "Cancel", they also had a secret "Microsoft 365 Basic" option for $20/year. It includes no Office products, but provides 100 GB of OneDrive. Which is all I needed. So Microsoft is getting $20/year from me that they don't deserve.
Why do I pay them even $20/year? It's insurance against the same kind of BS from Google. I back up my Google Drive to OneDrive.
For only 100 GB, that's quite expensive storage. Compare for example Backblaze B2 at $7.20 / year / 100 GB. That is just the storage, so if you do lots of I/O it might increase - but if you aren't using exactly 100 GB and don't do much IO it might also be less than $7.20.
I remember this trick. Wanted to go back to family classic, but it wasn't there so I just continued with the cancellation instead.
I tried this and the only options I got were CAD 101 for the family subscription with AI and CAD 109 for the Classic one without AI ! ?
Just another heads up - I switched to Family Classic and when it renewed it dropped all access to my family members. I wasn't aware it would do that and had a family member unable to use their "full" email account until I had worked it out and was able to re-link them.
Oh, hell. I just made this change this afternoon.
If you don't mind me asking, how long was it from switching until this happened?
I changed the plan type some time ago and it happened when my existing subscription expired and it automatically switched over.
I'm afraid I wasn't paying close attention so only know it happened around the same day. If you have already switched over to Classic and have had no problems then hopefully the issue has been fixed.
Thanks, just did this on our family plan.
They also added more to the 365 Family Manager family premium plan though -- they ended Copilot Pro as that was an add-on that made no sense when people already had to juggle the other two copilots that are finally "settling in".
Good move there, at least.
> https://www.linkedin.com/posts/nickdc_copilot-pro-is-no-more...
> https://www.linkedin.com/posts/nickdc_copilot-pro-is-no-more...