Language barriers: The outsourced workers I know use AI to help them ask and answer questions about things in English they don’t perfectly understand because English is their second language. They use it to write better English from English with grammatical mistakes
Knowledge: True to an extent, but my assumption here is that it would be used to fill in gaps or correct misunderstandings. Not wholesale doing my job. At least that’s often how I use it
I worry things will be lost in translation (maybe would have already), Or the LLMs will fill in the gaps with wrong information, like some sort of weird telephone game.
That said, I have one ESL on my team who uses LLMs a lot like that and it's fine so who knows.