When it comes to the amount of cross-tenant leaks Azure looks to be way ahead the competition. Makes me wonder why enterprises still flock there.

> Makes me wonder why enterprises still flock there

Well, when you're already paying Microsoft $/user/month for Intune, Teams&co. you might as well use Azure too.

Only one vendor relationship to manage, and I suspect you probably have to spend far less money than you do with AWS to get some personal attention.

> one vendor relationship to manage

Anyone that's had to deal with Microsoft will tell you this means nothing

If you can even get attention from someone, you'll be bounced between teams and people who barely know the products they are "supporting"

Don't get me started on the Azure and O365 management portals

The only worse support experience I've had was with Oracle where it could take days just to get the boilerplate "send us your logs" response on a Sev1 issue, despite the logs already being provided in the initial ticket

In both cases, this is while at F100 companies with millions of dollars of licensed software and premium support contracts

Managing a vendor relationship is the act of distributing license usage through your people, reviewing contracts, having somebody that knows when and where you have to send money so that the software keeps working, and making sure you are not doing something against the contract.

With Microsoft that takes several people working full time. Corporations tend to not want more of those relationships to manage.

I'm convinced all engineers in the O365 org are call center techs in disguise

What do you mean "even get attention from someone"? Enterprise contracts have support included. You can get an engineer on the phone within 24 hours. As long as you are competent enough to answer their questions, their support has been fairly good in my experience.

The initial support tech is typically outsourced and responds with: “Yes, it is broken… by design.”

Attention means an engineer who can fix the problem, not an off shore phone jockey paid to make you quietly go away.

Yes, it's triage. They do the basic steps, get relevant info, and try to figure out the right team to send it to. This is how support everywhere works.

> Anyone that's had to deal with Microsoft will tell you this means nothing...

In relation to everything you said in your post, let's just say "trust me, I know".

But you missed the point I was making.

The GP said "Makes me wonder why enterprises still flock there".

And anyone who's had to deal with enterprise procurement knows if you've got a vendor on the list then its easier to deal with that one than push for multiple.

And then there's the whole budgeting thing. If management can see you're already buying every single employee in the org a Teams license, then getting extra budget for some Azure toys will probably be an easier sell then "yeah, I know we're paying Microsoft a lot of money, but can we have some AWS too". Since in their eyes Azure and Teams licenses is the same thing, "money for Microsoft".

Sadly the tech desk experience in enterprises tends to fall low down the list, if it is considered at all.

Sure, in theory, if you've got a good CTO to fight your corner then YMMV, but not everyone does.

The management portals are something special. Hunting through 365, exchange, and azure to find policies that apply elsewhere.

> Anyone that's had to deal with Microsoft will tell you this means nothing

If anything, having only one vendor to choose from is a disadvantage.

Must be convenient to get all your security bugs from one vendor...

Same reason as it was in 2002. “No one ever got fired for buying Microsoft.”

Lets get our Cloud...from the same guys who have been unable to provide a freeze screen feature in Teams for 10 years..should be a firing offense...

Wdym? Teams freezes my screen all the time!

Yeah that is a feature

I am talking about the most basic capability of a professional presentation tool like exists in Webex, or GotoMeeting or Zoom. And requested...

https://learn.microsoft.com/en-us/answers/questions/4410610/...

by more than 2000 requests across different microsoft discussion boards, including 1044 on one request alone....

wow i've been forced to use teams for over a decade.. i didn't even realise such useful features exist in other presentation tools. like there is a world with software that actually makes my life easier!?

When I have to present in Teams I realise how much I lean on that feature in Zoom. Absolutely astonishing that it’s not a feature.

In 2026, it's also: "They have FedRAMP, and some "cyber" person told me we need GCC-High to pass an audit."

  Federal Cyber Experts Thought Microsoft’s Cloud Was “a Pile of Shit.” They Approved It Anyway.

  https://www.propublica.org/article/microsoft-cloud-fedramp-cybersecurity-government

It pretty much applies to everything, going along the tide is always easier

Good time to start.

For us a big part is that they have data centers in our country. It makes for improved latency and also makes a lot of our customers sleep better (justifiably so or not).

Amazon doesn't and regardless nobody feels comfortable using Google, who knows when they'll discontinue a product we would rely on.

So not a lot left to choose from.

I do .NET full time, every shop I've worked at was on Azure. It makes the most sense for .NET developers, but I'd personally prefer to just rent dedicated servers at this point.

Their sales folks are very good with C level folks, from the meetings I've sat in on. They will give you substantial credits and hands on support to build for you, depending on vertical and predicted future spend, especially if you're already at another cloud provider they're trying to pull you from.

AI Agents are salivating at that level of incompetence....

If there is no cost for poor decisions, nothing will be learned. Incentives drive outcomes.

Well they're clearly market leaders being that far ahead of the competition. Maybe that's why.

/s

Feels. AKA stupidity, ultimately.