how do you go from
> the users don't focus on this menu much
to
> therefore we need to make this menu as large as possible
shouldn't the conclusion have been "the start menu is so great the user doesn't even need to focus on using it". it feels like desperately trying to make the data fit the predefined conclusion, despite the data screaming and kicking.
That's really the big problem with the telemetry-driven designs today - the same raw data can be interpreted in whatever way you want so designers still end up doing what they feel like but can shut down any counter arguments (including complaints from real users) with "the data says otherwise".