Whenever I call some client support service to complain about their website being broken, incorrect, malfunctioning, or something similar, and I explicitly ask them to notify their IT system about it, I feel like some weird alien or raging boomer asking for something impossible. They don't even understand it, and my complaints just become useless. There are no more e-mails to contact, nothing that can be done to improve the situation. It's enshittification all the way down, and too bad for those of us who had known a better state of affairs, we just have to become blind to it.