> That device was called personal computer

To be fair, mobile phones being locked down probably contributed to the mass adoption of e.g. mobile payments and banking.

Web banking was offered by all banks long before banking apps, and you could of course access it from smartphones

The move to apps made things more difficult, if anything

Offered but less broadly adopted. Having a platform that doesn't tend to get infected when used by normal users helped with that.

It was adopted by everyone I knew

And they used an actually secure OTP dongle, eventually ditched by most banks because, yeah SMS codes and apps are safer............

It's now that a lot of people can't use any remote banking, because their bank's app is huge or refuses to run on their phone.

Yeah, compared to separate hardware HSMs mobile banking is a massive downgrade in both security as well as user being in control of the hardware they own (by forcing locked down closer source OS & forcing hardware updates).

If mobile banking really wanted to be secure, they would support something like a NFC yubikey for transaction verification. The fact they fully ignore separate secure HSMs tells you what you need to know about their security.

> And they used an actually secure OTP dongle, eventually ditched by most banks because, yeah SMS codes and apps are safer............

The EU mandates the 2FA method shows information about the purchase you're authenticating (timestamp, amount and cc used in my case), making unconnected dongles impossible to use. This makes me sad, but it does have merit.

FWIW I still use the website to do all my payments. I find banking apps to be madness - you're entrusting all your money to what is essentially a toy.