Extrapolating from DoorDash scale to ‘your favorite local restaurant’ scale is inappropriate. Fraud at an exponentially higher scale deserves a similarly exponential increase in mistrust. Yes, bad actors individually exist, but when megacorporations scale up bad actors to national and international levels, it’s appropriate for mistrust to scale up accordingly. I have not been able to determine which of the restaurants I frequent are bad actors in this regard, but I have absolutely been able to determine that DoorDash is an unrepentant bad actor, as many consecutive “we fucked you over and paid pennies on the dollar to do so” settlements have confirmed. So changing my behavior to avoid a corrupt megacorp does not automatically correlate with contradiction and hypocrisy in my local behaviors.
> Fraud at an exponentially higher scale deserves a similarly exponential increase in mistrust.
It was never determined to be fraud. Keep in mind that what they were accused of was never actually tested in courts.
Also keep in mind that this practice is explicitly enshrined in the laws of many states for restaurant workers. If the worker got a tip, the restaurant owner was allowed to pay below minimum wage for that hour to that worker (as long as wage + tip met the federal minimum wage).
Which is why I was asking. If you're in one of those (many) states, chances are high that most restaurants are doing what people find so despicable of Doordash. So yes, it is "at scale".