It’s been a long time since I did the work and lost for details. The biggest issue we had was noise reduction when there was an upstream event. Could be a network issue and so meter reads were not expected to come in, so don’t send someone out to check the meter or do deeper analysis. Storm or other related outage, both diagnose and then quiet follow on events with a service ticket to acknowledge. Further we would build the history of events and if a meter or device wasn’t responding without the other broader events then create a service ticket to analyze or to send a technician out. This was all custom rules. Not sure how transferable it is as different utilities will have different ways of viewing and actioning. Interconnected are somewhat different. North America is also very different than say Germany or Brazil which I had a little bit of experience with. Wish I had more details.