Is that what Dell is like?
I went to their server site and clicked “shop now.”
I picked a PowerEdge R360. It has the price right here at $5k and a big green “Add to Cart” button along with an incredibly long list of customization options just like I was buying a laptop or desktop. It doesn’t seem like I have to contact anyone to get an order in.
It says I can get it as soon as October 2.
It can be that easy if you want a small number of servers and are willing to pay the outrageous sticker price. In reality, nobody pays $5k for that R360. You either play their game and deal with their insane sales team to get a big discount or you buy from a partner instead of Dell directly. We did the latter and it was just as easy as ordering from Dell online but also way cheaper.