> EBS data data (sic) is unrecoverable, and that's what's reported.

I don't see where this is reported? TFA does not mention EBS. In fact, TFA seems to be nigh content-free, beyond "AWS (allegedly, and is uncited) says they cannot restore some data."

> The article does not tell us what products were impacted.

… right … which conflicts with EBS being what's reported …

(I would agree with your point that if EBS, or some AZ-level data was lost, then, yeah, that's the contract.)