Yes, and the person engaged with them is pointing out that more complex solutions exist because someone added other requirements.

Maybe “I want a configurable chime” is just a less popular requirement than “I want to be notified on my phone even if I'm not at home.”

Also, Excel is famously complex because, despite most users only using 20% of the features, no one uses the same 20%, so if you want cover close to 100% of the market, you need to ship features that are useless to most of your users.