The end-user recording aspect makes this an absolute non-starter for me. Nor would I use any product implementing your tool.

The way the industry is normalizing a complete abandonment of user privacy absolutely boggles my mind.

And not only do you want to watch everything I do (note I don't care whether the scope is just your app or my whole screen), you want to ship that off to your partners who sell you tokens.

To anyone considering this tool my advice is simple: First take a hard look at your processes and consider ways to become better at actually listening to your users.

I've filed countless bug reports over time. Some companies handle them with efficiency and gratitude. But I'm saddened at how many large corporations just lose them to the void - in some cases it becomes clear nobody gives a shit - and in other cases, it's despite the apparent best intentions of their support staff and developers. Eg. After finally managing to get the attention of an Amazon exec rep, a website bug I reported found its way to a developer. The bug was confirmed and both seemed genuinely grateful, but for whatever reason the bug still exists today - many months later - despite several "it should be fixed now" turnarounds. I can only guess their processes for testing and deploying a fix are borked.

Could you address this with an AI bandaid? Maybe. But in nearly every case I've seen - and I've consulted for decades in this space - it's a symptom of corporate culture or business process. Start there.