>the receivers in this case are the bureaucracy

As someone that has worked in a bureaucracy, yes, bureaucrats are themselves victims of bureaucracy. One could even say the primary victims, if you’re going by total exposure time.

Which is why they get paid, of course. I feel more sympathy to the recipients ts who are eligible for benefits but unable to receive them due to onerous paperwork. AI is an equalizer between the desperate amateur and the bureaucratic professionals who know how to effectively navigate their side of the system.

For example, I just hooked an agent up to call my internet company to negotiate a discount. Without that capability, I am either financially taxed by paying too much, or cognitively and time taxed by having to do it myself.