You're right. I know at least one company used XMPP for things like customer support chat too. So maybe I have. I just mean the last time I used it intentionally was a long time ago before I was worn down futilely trying to convince friends to use it instead of locked down chat apps.
There was a point where Google and Facebook supported external clients, and then within the same year both Google and Facebook closed up to any external clients, then ultimately ditching XMPP.
There was a time where both Google Chat (whatever it was called back then I lost track) and Facebook Chat were built on it. So you might have.
You're right. I know at least one company used XMPP for things like customer support chat too. So maybe I have. I just mean the last time I used it intentionally was a long time ago before I was worn down futilely trying to convince friends to use it instead of locked down chat apps.
That's fair, no worries.
Google Talk - and it was an actual federating XMPP server, in contrast to Facebook which merely allowed you to login with an XMPP client.
There was a point where Google and Facebook supported external clients, and then within the same year both Google and Facebook closed up to any external clients, then ultimately ditching XMPP.
25 years of independence and, dare I say, irrelevance.