Why is a phone call making a DNS query?

Is this related to Softphone / VOIP in any way?

If the phone is behind a NAT firewall / router it may need external help to receive calls: https://support.aa.net.uk/VoIP_NAT

aa.net.uk a couple of months did actually break calls with badly configured DNS entries.

Cheers - hadn’t heard that. Here’s the report: https://aastatus.net/42881

(We just use ours for receive only -> straight to voicemail)