> ...some of our customers were 3-letter govt agencies. We'd get support requests / bug reports with almost no details from random aol.com addresses. It was bizarre.
You'd think they could at least setup a front company at least. Using AOL addresses that way seems too suspicious. Competent person using AOL with a weird technical question? Must be the NSA.
And the incompetent questions all came from defense contractors..
Hey now, Flowers By Irene was just really connected to the World Wide Web back then. Who knew Teleflora was a secret numbers station?