Most people I know don't own enterprise computers. They are pretty pricy and visually tame - not really made for consumers. To me, buying a framework is more about ideology than them being the best at everything. You can't expect them to be the best when starting out either. I am buying a future.
I don't think any framework owner seriously thinks they are buying the most repairable laptop in the world or the most cost effective laptop in the world.
> They are pretty pricy
Stop buying new. Great retired business machines on eBay daily.
I don't disagree, but consider that second hand machines are of unknown state, and often have no (or limited) warranty. Just like with a second hand car, there is a higher maintenance burden. How does an average joe know if a machine on ebay is great? If the answer is "they have to learn how to spot a good one", it is already an increased burden.
People like you and I are happy with this, but the average person could not care less about computers and simply need something to send emails, do taxes, and browse the internet. They don't want that extra burden, they want something that is guaranteed to "just work".
Proper second hand refurbishment pipelines that are well known and trusted is something we should aim for and want, but I believe the current state is that people want new and want cheap new. What is wrong with wanting cheap + new, and wanting laptop producers to cater to this?
99.9% to 100% feedback over 10,000 transactions has done the trick for me. EZ.
People would buy refurbs a lot more if they were more noticeable/marketed. People “want” whatever electronics are on the shelf in front of them when it’s time to buy, if we’re talking general public now (I wasn’t trying to).
The main firms refurbing are also selling new, and so aren’t in a rush to eat their own lunch.