> The serfs don't get any real say in this model

I am a programmer but also in management, and if I knew my team thought like that I would be horrified. We absolutely care about what the team members want , like, hate etc. I for once would love someone to bring up stuff like this to me. As long as they are as open minded about things as they would like me to be, there is no issue. But it’s a serious issue to pretend everything is fine while thinking like you say.