> We’ll model it in Ballet on your real systems in a 30-minute working session
You drastically underestimate how bad most systems are. All of the vendors in your examples have good APIs. Those vendors already did the hard part.
All of the systems we need solutions for are moving targets that are breaking constantly. You can’t model those in 30 minutes because the ways in which they break don’t show up until months later.
Absolutely. And scale does not matter. I had issues with top tier systems like docusign, tableau etc in beforeGPT era. Many undocumented issues and when you write support usually they only were pushing to buy top tier support package, but never fix anything.