i also work in big tech and know that a lot of bullshit design creeps into system design and prod, because everyone is overworked, overstressed, wants to just get things done for the quarterly performance review as to not get shitcanned with severance

re concurrency, it is not a big issue at all. stock exchanges deal with HFT traders and can easily deal with concurrency of orders. Same can be implemented with shopify, but I doubt they face the same level of concurrency as stock exchange anywhere near