I may be wrong, but I think this could be traced to the Microsoft's increasing reliance on the outsourced engineering workforce. Regardless of the country it has been outsourced to, the quality of service will suffer, apparently greatly as we now see.

It seems to manifest in many places: AI slop, Github outages, recently Miscoroft sent me an email demanding that I subscribe to 365, in order for MS Office (which I already paid for) to continue to work. I simply moved on to the other, free, provider.

Perhaps, it's time to evaluate the use of the Microsoft products?