Both can be true, because the experience depends on the skill of the user. The article the other day here on HN that LLMs reward skill is my exact experience. If you are are good at what you are trying to use it for they can be a skill amplifier, and they are definitely getting much better rapidly for the work I do with them. At the same time people are complaining that they are getting dumber. Saying that both can't be true ignores the skill requirement to use them and the completely different perspectives of people using them.

Even if both aren't true, your evidence was people saying two opposing things. The truth (if there is a single objective truth on a given thing) has little bearing on whether or not different people agree on it.