I actually went into reading this thinking I'd agree with you that "yeah that's such hyperbole they must have made something good", and to my shock the good things they have shipped they eventually ruined.

Examples: Edge (bloated with ads and Copilot), Office (now a subscription, hasn't evolved, annoying integration with copilot), Skype (dead), Halo (virtually dead), Doom (studio gutted), Visual Studio Code (locked down marketplace, replaced plugins with their own, now a giant GitHub copilot ad), Flight Simulator (massive regression with 2024)

Looked through it. I'm only considering things while they owned it. For example, Github was pretty good until Microsoft made them migrate to Azure. Uptime has been bad since.

Several of the games are good, but those were mostly made by game studios they own (or later bought). Those are not really part of the core Microsoft culture.

Old versions of Office (pre-ribbon UI) were perfectly usable (if you ignore the years of Clippy, or you disabled that). But in recent years, not.

VS Code was good but it has been getting worse. Every new release is 90% AI features rather than useful things. And it is an open source project anyway, so they aren't the only contributor.

I guess Minesweeper and Solitare are still pretty good (unless they messed them up in Windows 11, which I have stopped using entirely).

But that is pretty damming isn't it? Pretty much everything on that list is bad currently. And the majority was never great.

Evidently you can't, or you would have named it