My apartment building is replacing the elevators, and someone on staff revealed that the first renovated elevator is intended to pick up only from the lobby (i.e. if you summon an elevator from the 10th floor, one of the others will come). This has caused some grumbling or calling it an "express elevator". In an apartment it really is mostly trips to many floors from the lobby. The only time this maybe would be inconvenient might be in the morning commute, when fewer people are re-entering.
You should observe if it is the same elevator all the time and the building people just don’t understand it. Our building elevators (bank of 2) always seems to try to keep one in the lobby. About 75% of the time you get an elevator right away when you call it from the lobby. But it definitely isn’t the same elevator! Allocating an exclusive single elevator to that function would seem to be strictly worse from many angles. Like if you modeled having an algorithm like “elevator 2 only services calls from the lobby” you’d find it would be very inefficient and not every effective. But I can see having one in the bank always returning to lobby right away making sense.
My guess is whoever hinted at that didn’t fully understand what they were taking about.