No, you're not.
And idk how people don't understand how "politeness" gets weaponized.
This video is an example
https://youtu.be/amSIcL3V5C4?is=hmlOx2t7dHg5j-lJ
Here, the only way this guy could've had a "good attitude" is if he had let the lady do whatever she wants with his service dog. This behavior is very common in situations where people feel entitled to something, but know the counterparty has the absolute right to refuse to cooperate. No matter how politely that information is conveyed, it's "rude" because they're being denied something they want.
The police don't like my attitude when I firmly say "no, sorry, I won't be unlocking my phone. I will only do what I am legally required to do."
People have a hard time understanding this because they are under the impression that they know how to be polite because they do what they think is polite. They are unaware that politeness is subjective and slippery and that people can and do use it to manipulate others into doing things they're uncomfortable with.