Wero’s website says they don’t charge fees

So who is charging the fees?

They most likely don't charge fees on consumer.

Usually the fee is on merchant (and it's few % depending on region regulations etc.) Payment providers such as Wero are doing direct bank transfer, which is usually fee-less, but then they can afford to put a on-merchant fee that's much lower than what credit card companies are charging.

Thus the model is win-win-win: Consumer doesn't pay more, Merchant pays less, and Wero gets their share.

Card fee in EU is maximum 0.2% for debit and 0.3% for credit. By law.

Card companies hated this. They said they'd lose money and have to pull out of the EU entirely if it passed. Turns out, they lied!

Free for individuals, but paid if you're the business it seems from what I've found? If that's the case, it seems to be the same as a card in the US and I wouldn't be surprised if some businesses try to pass it on like they do with cards.

[0] https://www.mollie.com/growth/wero-payment-guide#:~:text=How...

[1] https://www.bnpparibasfortis.be/en/public/faq/how-much-does-...

Pix is Brazil is also paid by the merchants. ~0.33%.

Individuals is completely free. You can transfer even to people without bank accounts (and withdraw on places like corner shops and authorized merchants).

For companies certain transfers are free. eg: my company pays nothing, since I'm not a merchant, one of the banks tried to charge once and I just changed to another that offered 0% in return for keeping investments there.

Some banks offer extra services like POS machines with instant confirmation and so on (so the POS employee don't need access to the company bank account).

How much is in this case?

>Our pricing is clear and merchant-friendly: a small percentage fee with built-in caps

https://wero-wallet.eu/e-m-commerce

So they charge a fee, but they don't specify what a "small percentage" is.

> Our pricing is clear and merchant-friendly: a small percentage fee with built-in caps

That's why it's impossible to find on that link what their fee is. It's so clear that it's invisible.

The payment service provider (like Stripe or Adyen).