Are you sure it was actually via whatsapp, and not just a six digit code sent via regular SMS to the phone number on record for her account? It's possible whatsapp on her phone has simply hijacked the SMS client functionality and set itself as the default.
> "WhatsApp on her phone"
GP clearly said she doesn't have WhatsApp.
If I had a dollar for every time I've seen an older person that doesn't even know what application they're running, or can't tell the difference between the content of a website inside a browser window and an application that runs natively on their computer. I read what the GP wrote, I'm saying there's a non zero possibility she's misunderstanding something.
It seems like something you have to specifically choose, on the amazon account side.
https://www.amazon.co.uk/gp/help/customer/display.html?nodeI...
I choose to not call a GP a liar or too thick for being unable to differentiate between apps :)
I also chose their presumed first hand statement than your unrelated experience with unrelated third parties.
Your point re: having to subscribe to WhatsApp notifications, if we're staying in the realm of "what ifs" and looking for the awkward but possible ways to discredit the claims, I can believe that she was enrolled without being asked. I've seen at least one person complaining about that exact scenario.
Cheers!
but then amazon would not tell her that she should find the code in whatsapp, because amazon would still be sending send an sms. it should not have any awareness of whatsapp hijacking the sms function, and therefore the amazon message should reference the SMS. if it references whatsapp then it means amazon wants to send to whatsapp directly.
No, my Microsoft Azure 2FA sends codes to WhatsApp, not SMS.
UK, where WhatsApp is absolutely mandatory.
“which she doesn’t have and doesn’t want”