> complaints should be be about what is happening

Why would you think that? An ad supported product has misaligned incentives, everyone can see that and that's why the confidence erodes from that moment on.

You're living in the era in which saying "Stallman was right" is a dead cold take. Every big tech company sold out exactly like the hippies told you they would back when Google was a dream place to work for and Meta was still a twinkle in zuk's eyes.