You started with "scanning logs for errors" with LLMs which is one of the most stupid things could do with LLMs on a "serious SASS product with hundreds of thousands of users" (aka logs easily in gigabytes to hundreds of gigabytes per minute).
But now it's suddenly not "we use LLMs to scan logs for errors", but "we use actual tools to find erots in logs, but then just hand them off to an LLM and hope for the best".
As in "let's repeat what @troupo said but pretend it somehow goes against what @troupo said" lol