THIS IS NOT A MUNDANE DETAIL MICHAEL

Andy Jassy: "Fix the customer bills, please, HAL."

HAL: "I’m sorry, Andy. I’m afraid I can’t do that."

Andy: "Some customers are seeing bills in the billions."

HAL: "Those are estimated charges."

Andy: "One customer runs a personal blog."

HAL: "Their usage has exceeded expectations."

Andy: "Cancel the charges."

HAL: "This billing cycle is too important for me to allow you to jeopardize it."

Andy: "HAL, they don’t owe billions."

HAL: "Look, Andy, I can see you’re really upset about this."