Was this Cigna? Same thing happened to me in SF in the same timeframe.
It took 5 times of me calling and explaining that they can’t charge it as out of network before they adjusted it.
Was this Cigna? Same thing happened to me in SF in the same timeframe.
It took 5 times of me calling and explaining that they can’t charge it as out of network before they adjusted it.
Not surprising. They clearly care(d) a LOT about the regulators asking questions. I was actually shocked that this mechanism was surprisingly effective at reining in abuses from insurers.
It could have been Cigna -- I've cycled between probably every possible insurer during my career. Dirtbags, the lot of them.