That's a strange statement... It's been true for a while now that OpenAI has had much more generous limits than Anthropic on their subscription plans. And with the Fable ban/guardrails disaster, there has been a lot of frustration from people in these comment sections. And Anthropic fucked up Claude Code pretty badly for a couple of weeks during the 4.6/4.7/4.8 transition, which again was widely publicized. And they got a lot of flack over not allowing other harnesses anymore. And ChatGPT got some pretty viral wins on model intelligence when they cracked the high profile Erdos problem.
If anything the online optics have been bad for Anthropic for the last half year. OpenAI doesn't have optics issues, from my point of view they simply have the issue that they are the least trustworthy player at the frontier. The way they pivoted from their original mission is truly breathtaking, especially coming in gloatingly to take the government contract when Anthropic got kicked out for insisting the government does not use their systems for mass surveillance or autonomous weapons systems. You understand what that means, right? OpenAI models are now actively used/developed for mass surveilance and/or autonomous weapons systems.
I know there are plenty here who seem to value their own ability to use these models cheaply above all other considerations. Then OpenAI is a great choice, and much less restrictive than Anthropic. But their problem is not on the optics. It's on the substance.