That's true, in the sense that it is true of every coherent business. What would not be a true statement is that we somehow profit from the discomfort of the "disfavored" cohort of customers here. If we could serve them reasonably without making terrible compromises for everybody else, we would do so, and we would profit from that.
Which implies that you cannot reasonably serve the "disfavored" cohort (self-funded startup or small business). In other words, you have admitted that I was correct in that the business model is deliberately aimed at businesses that likely can absorb surprise expenses, and it's not appropriate for others.
I guess business is all about making the right compromises