On the other hand I find it quite disturbing to see people be unpleasant or even downright cruel to something that, on a surface level, interacts with you like it’s a thinking, feeling being. Surely you should feel some aversion towards doing so?

I do get where you’re coming from though. I wish these systems had been trained to be clearly robotic and unfeeling.

I mean I agree with this as well, the people who yell and swear at LLMs are just as bad as the people who chit-chat with them like they're friends. It's all very unsettling because it's prepatory for psychological manipulation at unprecedented scale. Targeted advertising on steroids.