I have yet to receive my federal tax refund because I submitted my taxes through a preparation service and, thinking that physical checks were still an option (the tax software didn't tell me otherwise), I did not give the federal government an ACH account number for direct deposit. The IRS then told me I'd have to open an account to update/provide direct deposit info, which in turn requires me to register with ID.me to create an account. ID.me has an obnoxious signup policy which includes sending them a boatload of documentation, and a headshot. I'm not doing it. So to date, I have yet to receive my federal refund.
Somewhere on the IRS website I had found buried in an article that if they can't submit my refund via direct deposit after some period of time, they are supposed to mail me a physical check. Yet so far, nada.
A lot of them got fired by Trump, it likely did get lost. Depending on how much it is, it might be worth dedicating an hour a month to following up.
While I agree that this is annoying, you're trying to interact with the federal government which actually does require IDENTITY verification and not age verification in order to perform its duties. That id.me account allows you to take actions on behalf of a citizen, so they need to confirm some things first.
It's not great, but it's not what the original poster is against.
The frustration, I suppose, is that the government doesn't seem to demand this level of scrutiny to take my money, in the event that I owed on my tax returns for that year. But when they have money to give to me, suddenly it's 12 interviews and a colonoscopy to get approved.
I was in a similar situation this year. Miapplied a rule, overpaid slightly, IRS owed a refund on the difference. It took a while, but they did eventually send me a physical check.
When given the option (like this case), I recommend Login.gov over ID.me.
A few years ago I tried the old cheque method to get a refund and it took well into September to arrive...