> but I think you've drunk a bit too much of your own kool-aid

That (rather judge-y) part negates the "nice" part your started out with. I don't think OP "drank too much of his own kool-aid", he simply listed all the nice things he does for his tenants, which are great and well beyond what you could expect from an unrelated party in a contract for a service.

Yes, and then what was their last sentence?