Fair feedback and sentiment.

As I build this out there's actually less and less AI in the product and more good old-fashioned UX, writing and data entry tools, and automations.

Some examples...

We're simply bringing a CRM CRUD form into an email thread, populated from email sender / domain, for the end user to review and submit.

You can add your own notes into a thread, and copy / paste from

Similarly good pre-defined templates with variables perform way better than AI generated drafts.

Context is indeed key. The person at their email inbox has most of the context in their head, they need good tools to organize that context down for their future self and their team. AI can help but its really about just building a great tool for the operator.