1. Fact vs interpretation. Many things we think of as facts are really our narrative interpretations that are incomplete. A few self help books talk about the story of 4 blind men that are asked to interact with an object: one says it’s a snake, one says it’s a tree, one says it’s a wall, one says it’s a flag. Their interpretations are all wrong, it’s an elephant trunk, leg, body and ear. So when someone says my boss was unfair and mean, that’s not a fact, it’s a narrative interpretation, for all you know they are committed to mentoring you and sometimes that requires trial by fire. Drill Sargent, medical residency, and many professions have converged on that type of training. It’s much easier to stay connected to a spouse, child or coworker when you are operating on the assumption that your beliefs and their beliefs might both be equally valid. The righteousness of having “the facts” destroys a relationship. It’s not that there aren’t facts or right answers but a little humility as a finite being has a lot of benefits.

2. Dispute resolution. There is a three step process that transforms how you fight. A) what did I do to contribute, B) what I’ll do different next time, C) I am sorry and I’ll do X to make amends. When you do this you stop blaming others, which is what causes defensiveness, escalation, and the cascade of in tractable conflict. When you lead with this you’ll be amazed that your counter party feels heard, seen, validated, and connected to you and all of the sudden stops attacking, defending and starts to listen.

3. Characterization. In our lives we often define people based on aspects of their personality that are incomplete. The problem is that stunts their growth and limits the depth of the relationship. So the “ambitious” daughter, “funny” son, “techy” coworker gets defined as only that and can’t break out of it in relation to the person characterizing them. So when the ambitious kid has a failure they turn to the parent for support and get characterized instead treated like a human being that can change. So when an “ambitious” kid says I don’t want to go to university are they suddenly not ambitious? Are they allowed to redefine themselves? There are entire categories of books written by people with a chip on their shoulder because they were characterized.

I did a leadership training that had a session on purpose. They discussed the Harvard study that followed people over their lives and careers and their reported sense of wellbeing. The clear trend of what creates fulfillment at the end of life makes it hard to dwell on a lot of what most people suffer for during different phases of life. I have seen people in college, law school, early careers, doing startups, being parents, even all grinding it out and then looking back with the realization they were and remain miserable.

I could keep going and going and going.