Thanks for saying this! I completely agree with everything you said!

There’s far, far too many people who confuse code quality for speed of development and start treating code quality as the product for customer base in the hundreds and active customers in the dozens and for most features to be basically unused.

The reality is that tech debt as a concept these days is hardly real: to be in debt means previous decisions or a previous implementation makes current work extremely hard or impossible, but, the truth is that the human factors such as knowing what to build, team collaboration and even speaking to customers matter far more and can get you “in debt” so so much faster than code alone. At least in your typical SaaS company.

If you ship code in a way that you let tech debt pile up to the point that customers notice it, you have an organisational problem, not code issues per se.

The fact that a lot of people don’t get this is really baffling to me.