I couldn't disagree more. These are intermediation businesses, that is they've inserted themselves as an intermediary between customers and providers. Everybody hates those businesses, ultimately.

Over time, profits tend to decrease. To a point you can counter that by expanding and entering new markets but ultaimtely you reach the point where your only options are raising prices and/or cutting costs. To maintain this you often need to engage in rent-seeking behavior (eg national ISPs lobbying to make municipal broadband illegal).

As an intermediary, Uber needs to increase their margin at the expense of the driver, the customer or both. Same with DoorDash and all these others.

You see this when people try and start intermediary businesses like MyClean, TaskRabbit, tutor services and so on. They all face the problem that the customer and provider are always better off leaving the platform and dealing directly because the value-add of the intermediary is a lot less than what they charge to justify their profits.