> Maintainers will do so if they care.

Caring is only part of the problem. If you are inundated by low quality reports, or many duplicates of what turn out to effectively be the same problem, that you have to sift through to find the useful reports, then by the time you have something actionable you have no time left to take action on it.

The amount of reports coming in, particularly the low/zero quality ones, is apparently growing at a much faster rate than the time volunteers have for dealing with them.

Caring does not magically solve problems without enough people with enough time.