I don’t formalize anything that extreme for my teams because I can’t diagnose people, but I know that things like anxiety, imposter syndrome and a whole wack of things that aren’t related to work get involved. It’s acceptable to ask for help. I like to know what people have tried but sometimes they don’t know how to start. And that’s a great place to start.
I guess we all have different styles but some may be more inclusive than others.
How the problem and request are presented matter. "I don't know where to start" is a different problem than "I've done nothing, just solve this for me." And how someone shows an effort was made will vary person to person, so I agree a strict formalized set of rules doesn't make sense. The concept boils down to "expect people to put forth some effort of their own"
"Teams" are also going to have different dynamics than "strangers on a help forum."