My time in IT has really oscillated between these two extremes:

- "Everything around is working just fine. What are we paying IT for?"

- "Everything is broken. What are we even paying IT for?"

Personally, I strive for the former rather than the latter; I like to say "If I do my job right, you never know I'm here." But that's what got me let go.

(and for karma's sake, I keep in touch with folks at the old company; it's an absolute crapshow. So I got that going for me; which is nice)