I would go out on a limb and say it's a garbage in garbage out problem. People just don't define their problem well enough nor provide enough context and are surprised the model can't magically read their mind and summon data that doesn't exist from thin air. There's only so much raw intelligence can compensate for not having literally anything to go on.
10 years ago this was a joke, now it's Tuesday: https://old.reddit.com/r/ProgrammerHumor/comments/2vk4ph/mac...